Corlu Vatan Private Hospital (Can Sağlık Tesisleri İşletme ve Ticaret A.Ş.) is a healthcare facility that, in its capacity as a Data Controller, processes your data in accordance with the Personal Data Protection Law No. 6698 and applicable regulations. This policy ensures that all personal and special categories of data are collected, processed and stored lawfully, in accordance with the Private Hospitals Regulation issued by the Ministry of Health and other applicable provisions.
In order to provide high-quality healthcare services, the hospital collects and processes personal data obtained through various channels: verbal, written, visual or electronic means, through our call center, website, web applications, physical visits and other channels, depending on the nature of the services provided.
The types of personal and special categories of personal data collected, processed and stored by Corlu Vatan Private Hospital (Can Sağlık Tesisleri İşletme ve Ticaret A.Ş.), necessary for carrying out all medical diagnostics, examinations, treatment and care services falling within the scope of special personal data, are listed below;
All types of personal and special categories of data obtained by Corlu Vatan Private Hospital (Can Sağlık Tesisleri İşletme ve Ticaret A.Ş.) may be processed for the following purposes:
– Compliance with legislative requirements set out in the Basic Health Services Law No. 3359, Decree-Law No. 663 on the Ministry of Health, Personal Data Protection Law No. 6698 and other regulations.
– Protection of public health, prevention, diagnosis, treatment and related services, as well as planning and management of healthcare services.
– Sharing data upon request from relevant government institutions, including the Ministry of Health and other related public institutions and administrations in accordance with applicable laws and regulations.
– Ensuring financing for healthcare services through patient service departments, payment processing, financial matters and marketing; covering costs of medical examinations, diagnostics and treatment, as well as verifying insurance rights and exchanging information with insurance companies.
– Scheduling appointments and other services through our call center and digital applications, as well as providing reminder notifications.
– Verifying the identity of patients by the Patient Services department and call center.
– Conducting risk management activities and improving the quality of services provided.
Billing for our services is carried out through patient services, finance and marketing departments.
– We work with companies, chambers, associations and other organizations that have corporate agreements with our hospital. Where necessary, verification of information regarding employment or membership in relevant institutions and organizations is carried out.
– Issuing invoices from patient services structures, financial matters and related departments.
– Participation in informational initiatives and campaigns organized by marketing, media and communications departments, call center, as well as designing and distributing special content on web and mobile platforms.
Your personal and special categories of data mentioned above are stored in physical and electronic archives of Corlu Vatan Private Hospital and its external service providers. This is done in full compliance with applicable legislation, with appropriate technical and administrative measures applied to ensure their security.
We process your personal and special personal data in full compliance with the Personal Data Protection Law and relevant health legislation, ensuring that all necessary technical and administrative measures have been applied to ensure a high level of security. This processing is carried out in accordance with the stated purposes and within the powers of persons, institutions and/or organizations authorized by: Basic Health Services Law No. 3359, Decree-Law No. 663 on the organization and duties of the Ministry of Health and related institutions, Private Hospitals Regulation, Personal Data Protection Law No. 6698, Regulation on Processing and Ensuring Confidentiality of Personal Health Data, Other applicable legislation. Our commitment is to ensure full security and confidentiality of your data in accordance with all legal requirements.
· Ministry of Health, its subdivisions and family medicine centers.
· Private insurance companies (health, pension, life insurance, etc.).
· Social Security Institution.
· General Directorate of Security and other law enforcement agencies.
· General Directorate of Population.
· Turkish Pharmacists Association.
· Judicial institutions and any other legal authorities.
· Laboratories, medical centers, ambulances, medical devices/medical consumables and healthcare service providers located in the country, with whom we cooperate for medical diagnosis and treatment.
· The healthcare facility to which the patient has been referred or to which the patient applies.
· Authorized legal representatives of the patient.
· Third parties from whom we receive consultations, including lawyers, tax advisors, auditors, etc., with whom we work and who are authorized to access patient data under the law.
· Regulatory and supervisory institutions and official authorities.
· Your workplace physician, who is appointed to take care of employee health in the organization with which you are affiliated.
· May be shared with our support service providers whose services we use or with whom we cooperate.
Collection Method: Your personal data and special personal data are collected and processed through all types of verbal, written, visual or electronic means, by telephone, SMS, MMS, etc. for the purposes listed above and for carrying out all types of activities within the scope of Corlu Vatan Private Hospital within the legal framework, and accordingly for the full and accurate fulfillment of all types of contractual and legal obligations through telecommunications, online through the Social Security Institution system, from records shared in case of use by a private insurance company, in case you come to our healthcare institutions with a referral and/or if you send it yourself, from records of other healthcare institutions and organizations, through emails you send, call center call recordings, website, verbal, written, printed and similar channels. The hospital stores personal data for periods determined by law or in accordance with established medical practices. After the expiry of these periods, data will be destroyed or anonymized.
According to Article 6, paragraph 3 of the law, personal data related to health and sexual life may be processed only by persons or authorized institutions and organizations that are obliged to observe the principles of confidentiality. This is permitted without the explicit consent of the data subject only if the purpose is related to the protection of public health, provision of preventive medicine, carrying out medical diagnosis, treatment and care, as well as planning and management of healthcare services and their financing.
Corlu Vatan Private Hospital stores the personal data it processes for the periods determined by legislation, and if no additional period is determined by legislation; Personal data are stored for a period of time that Corlu Vatan Hospital requires processing in accordance with hospital practices and commercial practices, depending on the services it offers, while processing this data, and after this period, only for periods deemed practically necessary to serve as evidence in potential legal disputes. The hospital stores personal data for periods determined by law or in accordance with established medical practices. After the expiry of these periods, data will be destroyed, deleted or anonymized.
If you, our valued service recipients, as the owner of personal data collected, processed and transferred by Corlu Vatan Private Hospital, have the right to exercise your rights under this text within the scope of the Personal Data Protection Law within the procedures and principles stated in this information text. Your application will be processed within thirty (30) business days, depending on the nature of the request. If processing the application requires additional costs, a fee may be charged according to the tariff of the Personal Data Protection Board.
Your rights under the Personal Data Protection Law;
Limitations of rights under Article 28 of the Personal Data Protection Law; Under certain circumstances, some rights of personal data owners cannot be exercised. Exceptions include the following cases:
Additional limitations under Article 28/2 of the Personal Data Protection Law;
Your personal data is protected through a combination of technical and administrative measures, and is stored at a level of security commensurate with the potential risks, taking into account the necessary security measures and technological capabilities.
Corlu Vatan Private Hospital has the right to verify the identity of the applicant and to request additional information to clarify issues related to the application. In certain cases, the hospital may reject the application by providing a reasoned explanation. This may occur in the following situations:
These principles ensure a balance between the protection of personal data and the need for their processing in the public interest. Corlu Vatan Hospital applies high standards of security and protection of personal data through technical and administrative measures. If you wish to exercise your rights, you may submit an application through the "Personal Data Protection Law Application Form" available at www.corluvatan.com.
Physical address for submission: Esentepe Neighborhood, Deva Street 11/A, Corlu/Tekirdag or you may send it through a notary.